The Indian Income Tax department now has a blog

Yes. You read it right. In an effort to seek answers to the following questions:

  • How can Income Tax Dept. function more efficiently
  • How can Income Tax Dept. serve tax payers better
  • How can Income Tax Dept. maximize tax collection revisions

the IT department has started a blog. The objective being to capture and solicit feedback and views from the tax payers. The site also makes it clear that queries related to tax woes from users will not be entertained on the blog. The blog is solely for the purpose of connecting with the end users.

While this is a brilliant effort towards openness and embracing emerging technologies, it has been my observation that a lot of Indian internet users fail to understand what a blog is. And tend to misinterpret a blog as the actual service provider itself.

Take Kamla’s blog for example. Other examples include ContentSutra’s post on ringtones from K-soaps provided by Idea Cellular and finally my own post on Moser Baer video. The ITD will have a tough time keeping people from posting about their tax problems on the blog itself.

None the less, kudos to the IT department for taking such a big step forward.

via FE.

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11 comments

  1. Pravav:

    I am speechless just as you are about the comment trend on some of my posts. I am also speechless that no one has done a story on this :-) Where are all those IT-savvy and blog-savvy journos and writers.

    There is a story waiting to be discovered and written about the remarks on my blog post (eps. the one on Reliance)! The comments on those posts clearly highlight people’s perception in India about blogs, esp from those outside the big 5 metro cities. Clearly there is something going on here….

    I have lost count of the number of comments on those posts and have also stopped monitoring them. Takes up too much of my time.

    Kamla

  2. This comes from where it is least expected – the IT department setting up a blog! The intentions seem honourable and can assume they have their hearts in the right place. True, it would be interesting to see how they manage negative feedback and comments. Considering the primary intention behind blogs is to facilitate two way, transparent conversations, the IT department would do well to be prepared for handling the senstive issues well. A lot could be gained and lost with the initiative. Will certainly be watching out.

  3. Aptly put Namita

  4. It is great indeed. The department can also get pretty good suggestions from their own officers by starting separate blog for their own officers where they could put across their views freely, and not “through proper channel”. It is often the grievance of the officers that they are expected to put across their suggestions in very formal and exhaustive manner and that such letter should travel through the heirarchy of the department . If any perosn in the chain fails to appreciate the suggestion in right perspective, the entire effort of the officer is wasted.

    My congrats for such an effort.

    I will keep writing.

  5. * E-filing is essentially another mode of filing your income tax return, in addition to the popular mode of printing and submitting your return at the income tax counters. It is a two step process:
    a. Prepare your return using tax preparation software: Enter your income tax data, such as, PAN, income, deductions, and TDS. Review your data for completeness and accuracy; and, generate your electronic return in XML format.
    b. Upload your XML format return on income tax department website. Upon successful uploading, it will generate an acknowledgement form called ITR-V. If you do not use digital signatures, then you have to submit the ITR-V at the income tax counter.
    * If you do not wish to e-file, then you can print your ITR1 or ITR2 and deposit it at the nearest income tax office or counter.
    taxspanner.com

  6. Sanjay Saraswat

    hi, I just wana to know that how can i get my return from Income Tax department. My comp. submitted my income tax on monthly basis. and my comp. has given me the form of submitted form of my tax. But after financial year i have submitted more income tax to income Text dept.
    So i need it back from there….so plaees tell me how can i get back this…….

    Please help me….

  7. I think it would be good if other organisations like Indian Railways also start their own blogs.

  8. @kalingahost,

    that’s true..although I guess spam, comment management (from frustrated users) and complaints would become a nightmare.

    -p

  9. How can i file a case against the income tax department. I have been a forced witness to an income tax raid against KAMDHENU ISPAT. I was put on a complete arrest for more than 24hrs.
    I was harassed for no fault of mine. My work was affected. My health is affected. And there was also some level of defamation.

  10. The income tax department has received a additional tax deposits and the amount is likely to shoot up with the current boom in real estate and increase in housing loans.