Comments on: Is Burrp deleting user reviews ?

By: Pradeep Thomas

Pradeep Thomas — Tue, 24 Jan 2012 20:57:35 +0000

Burrp is ripping us off , now is it ? and they are Scre**ng around with restaurants unless they advertise? I cannot understand HOW is it that we as country get Scre*ed everyday by politicians and large companies/corporations and take it lying down .. but find pleasure in ripping apart websites that fundamentally provide a cool service which is free for me.

Aarti & Anand, I wish there was a way to tackle slander online- But looks like there isn’t.A lot of smoke ..cant find the real fire.

No – I dont work for Burrp or infomedia18 or Network18 group and I am NOT an Investment Banker who has put his client’s money into Burrp, just a regular Joe user of Burrp from Mumbai.I and my family use Burrp all the time – and I glad that they(Burrp) are around.They made my life easier.Keep up the good work.

When you submit your review to a website, you agree to their terms and conditions – so the conclusion is simple if you dont like Burrp – please dont use it , I like it and I use it often.

By: Jessie Gill

Mon, 21 Nov 2011 14:59:20 +0000

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Thu, 25 Aug 2011 10:42:28 +0000

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By: Indian Entrepreneur

Indian Entrepreneur — Sat, 09 Jul 2011 17:41:32 +0000

Every website has to comply with IT Act 2000. Also when you submit your review to the website, you agree to their terms and conditions. Any website owner will delete offensive and defamatory statements made against any individual/organization.

By: Jarna

Jarna — Mon, 13 Jun 2011 05:23:49 +0000

yeah Right aarti.. thats utter rubbish. i think i am getting the big picture on how burrp’s business model is. i am an investment banker covering the internet space and i had my doubts on how burrp makes money. Its simple! allow restaurants to post fake reviews in exchange of an ‘advertising fee’. and if somebody brings this to their notice, they simply delete their posts. i have witnessed this. i posted a write up on how the owner of Lemongrass, Malad is creating fake accounts and posting 5/4 star reviews on his page. the following review written by me was deleted:
Burpers, Isn’t it way too obvious that most of the reviews below are FAKE and written by the owners? If its’ obvious to a user like me, its definitely known to burrp as well.. unfortunately they are doing NOTHING about these fake reviews. I have been following the sudden rise in 5 / 4 star reviews and the praises used for this place.. and the profiles of the reviewers is NEW and lemon grass being the first review.
My Message to the owner : I know you want to promote your place, but please DO NOT USE this platform as this is ONLY for genuine feedback and thus is beneficial to aam janta. Btw, i have been to your restaurant MANY times.. infact i am quite a regular and have had the ‘Live’ stir fry many times.. many users have mentioned ‘watch your food being cooked in front of you’- now thats a lie. my stir fry’s have never been cooked live in front of me (out of the 5 times i’ve had it). No doubt, the food tastes good but you i don’t accept posting of fake reviews.
I’ m beginning to lose faith in the authenticity of reviews on this website. i have also seen Lemon Grass’ ad on burrp’s homepage which is a paid ad. Just putting 2 and 2 together, something looks fishy. If burrp doesn’t take action against this, i”ll delete my profile (and i am a regular burrper) and make this fraud public. And i mean it.

By: Amit

Amit — Wed, 01 Dec 2010 11:47:11 +0000

I think all websites which show reviews moderate them.

By: Dinesh Chanchalani

Dinesh Chanchalani — Thu, 02 Sep 2010 04:33:06 +0000

Anand and Aarti – do you guys want to respond to the issues raised here? I think you should since your reputation is at stake.

By: Kuldeep

Kuldeep — Thu, 08 Jul 2010 10:41:15 +0000

all this is a money game…do you think burrp is here for public service…certainly not…they want to make money….business practices…you know

By: Biks

Biks — Sat, 15 May 2010 08:02:58 +0000

Burrp even removed my comments. My understanding is that they favor some restaurants. My comment was removed because I commented on the food and service quality of Egg Factory. They replied saying it violated some rules. God knows what rule I broke because they did not explicitly mention that. Apparently every body writes goody goody things about Egg Factory but my review would have spoilt their image. Hence Egg Factory must be paying some tip to Burrp ( their monetization mechanism is weak ) to rip off any bad review. I guess as long as you dont use swear words or write unrelated reviews, every review should be allowed. Wake up Burrp…its WEB 2.0!!!!

By: raj

raj — Mon, 10 May 2010 12:02:19 +0000

if anybody closely watches burrp,you can easily find out the one who pays them get a good review and one who doesn’t get negative reviews, specially in case of restaurants and yeah atleast 50 percent of reviews are fake…..bitchslapped is for restaurants who have have thrashed them, it sucks big time….

By: Lalani

Lalani — Mon, 08 Mar 2010 07:42:07 +0000

YES, its true.

Burrp deleted 2 best reviews which we got from our customers and SOMEONE have put a fake bad review for our restaurant @ bandra.

They have forced us to do advertising with them, we said we are not interested currently. and few days later our good reviews were deleted and fake reviews had come…

By: Mark A

Mark A — Thu, 14 Jan 2010 16:15:26 +0000

I do agree that some kind of moderation is necessary, who determines how much?
I think moderation should be left to users, if it is a content website, they could flag the comments which are inappropriate.

By: ggupta

ggupta — Wed, 30 Dec 2009 17:37:38 +0000

I have had burrp comments deleted for no reason….

write a bad experience about a restaurant one day and it will disappear the next day.

ubhi & burrp sucks….

By: Rajat

Rajat — Thu, 24 Dec 2009 16:51:23 +0000

Also check this ‘what these people did when they deleted content’

http://37signals.com/svn/posts/1534-hulu-ceo-we-screwed-up-royally

By: Rajat

Rajat — Thu, 24 Dec 2009 14:35:13 +0000

I have a question, just a personal thought, does Amazon / youtube / walmart / Yelp delete the comments….

I personally feel that content containing derogatory statements or bad remarks should be moderated by the people who read them rather then the people who host the site.Let the people decide what content is good or bad.

By: Anand Jain

Anand Jain — Thu, 24 Dec 2009 09:06:06 +0000

@Sathish, can you back up your claim with any proof? Please don’t spread rumours. btw, the feature that Gaurav suggested is now live on the site.

By: sathish

sathish — Wed, 16 Dec 2009 06:43:36 +0000

burrp deletes bad reviews of restaurants….. in short they are being paid by the restaurants to have only good ones on the site……

corruption even on websites….. new way to earn money in india.

By: Aarti Jerani

Aarti Jerani — Mon, 14 Dec 2009 04:13:25 +0000

Gaurav/Pranav – Thanks a ton for the suggestion. We are implementing this change soon and will keep startupdunia informed about the development.