If you are an Indian startup and you have an e-commerce component to your application, you will need to review, evaluate and shortlist a payment gateway that can handle online payments via credit and debit cards. And most likely this will not be an easy or fast process. In its current form, there are just a handful of payment gateway service providers in India. Access to information related to a few them is non-existent on the web.
I’m hoping that this post will help folks to do an easy and quick comparison between the various service providers.
Before we move on to the comparison, let’s consider some of the criteria that are important while evaluating a payment gateway:
1) Cost:
All payment gateways have an intial setup cost and then charge a small percentage of the transaction. Few have an annual maintainence cost (AMC) as well. The initial setup cost is a one time charge only and is mostly non-refundable. The annual maintainence cost is an annually recurring charge. The transaction cost (TDR) is charge per transaction and is generally anywhere between 4-7% of the transaction amount. The higher the volume, the more you can negotiate the transaction cost.
2) Support:
How helpful and responsive is the service provider when you run into a problem ? Do they provide off hours support ?
3) Chargeback policy and disputes:
What is the policy for chargebacks and refunds ? What is the policy for disputes ?
4) Ease of Integration:
Does the service provider provide an easy way to integrate the gateway into your app ? Do they provide alternate means for integration if tomorrow your architecture changes for some reason ?
Beyond these basic criteria, you’ll also need to consider additional factors (depending on your requirements) like – what credit cards / banks are supported by the payment gateway ? Do they provide mobile banking option ? What is their rate of successful transactions etc ?
One often raised point is why not use PayPal as your payment gateway ? After all, they provide a great API for integration, there are plenty of code samples already available and their rates are quite competitive.
Well, the reason why PayPal may not suit everyone’s requirements is because they do not provide you the option to charge customers in Indian Rupees. If using one of the PayPal supported currencies meets the requirements of your app, great. If not, you’ll need to consider using a payment gateway that will allow payments in Indian Rupees.
So, here’s a comparison of the major Indian online payment gateways (had to publish as a PDF since the spreadsheet wont fit on the blog). The list includes a comparison of CCAvenue, DirecPay (operated by TimesMoney group), EBS (collaboration with Axis bank), ABC Payments (operated by IndiaMart), HDFC, ICICI Payseal and Transecute.
The troublesome part of it was trying to locate the correct pricing plans for the various payment gateways, especially for DirecPay, HDFC and ICICI. DirecPay, HDFC and ICICI for whatever stupid reason choose not to list their pricing plans on their websites. You need to contact them via email or snail mail (ICICI) with your business details and only then, based on the nature of your business, transaction volume etc. do they send you a pricing plan. Sheer incovenience — I mean, so much ground work to simply get info on their pricing plans ? Its been 3-4 days since I emailed DirecPay and HDFC for details about their plans and am yet to hear back from them. I fail to see why they dont provide a simple price info on their website rather than to go through this archaic process.
The comparison document is by no means complete just due to the sheer difficulty in locating correct information on the web. I’m keeping this document ‘live’ – in the sense that if you have any input / update suggestions to add any additional payment gateway to the list or to update info related to any of the ones already listed in the document, please send them in to me and I will continue updating the document.
So which payment gateway should an Indian startup use ?
To begin with, you should obviously analyse the various payment gateways on some of the criteria that I listed above. On top of that, if you need to review data related to the success rate, average time to refund etc. for some of these gateways, I would suggest reviewing the statistics revealed by IRCTC – India’s biggest e-commerce site. They release monthly data related to transactions and payments, which includes how much each payment gateway contributed in terms of number of transactions, the amount contributed by each as well as the number of days to refund etc. For instance, only 53% of the transactions using the HDFC gateway completed successfully while ICICI gateway handled 17% of all the transactions that were done on the IRCTC website. The data also provides great insight into what are some of the main banks / debit cards being used by customers. For instance, 8.10% of all net banking transactions were attempted by ICICI customers while only 0.32% of all transactions were done by Bank of India customers.
Based on my research, if I were to use an Indian payment gateway today, I would personally go with either CCAvenue or EBS – for the simple reason that they make it very easy to get the needed information, have good online documentation and support wide range of credit/debit cards. In case of the other providers, its like a black hole – you try to seek out information and become a customer — and they try to make it that much harder to access that information.
If you have used / worked with and Indian payment gateway, I’d like to know how your experience has been ? If you were to recommend one to others, which one would it be ?
Pranav,
we use both direcpay & ICICI payseal.
your numbers are a little way-off in terns of transaction charges. But that might me since you looked them up via the web Vs talking to these guys.
direcpay – is great for its netbanking options / debit cards. they even power google ad words.
ICICI/ any direct bank – generally offers you lower transaction charges – and also greater control on what appears on your customer’s credit card statements to reduce charge backs.
payseal/ hdfc are big strong players & do have their policy’s / norms which one must adhere to – as they are very strict on the merchants business / profile. So the approval process does take months.
few things to keep in mind
you can also check out with atom technologies for IVR ( Interactive Voice Response ) based payment solution, which enables you to accept the credit card, debit card and prepaid cards payments over the phone without any manual intervation.
Tata Sky, Sun TV, Dish TV, Indiatimes Travel, Akabar Travels are using their platform… for processing payments over the phone.
dear Anant,
Tell me the procuder to get IVR…?
thank you.
Sharad,
I agree — the prices can definitely be negotiated — the info i have gotten is all from the web.
if the approval process for icici / hdfc ends up taking months, it doesnt really suit startups pretty well — does it ? It would basically mean either pre-plan and apply ahead of time or wait till the approval comes around.
-p
@Pranav
yes – its always helpful to pre-plan.
In our case we started up with Direcpay – quick n easy. While the application for ICICI was being processed.
Sometimes a 3% transaction charge diff ( 3% — Vs 6% CC avenues ) – might make a sea difference
Hey Sharad,
CCAvenue is charging us 2.75% accross all their 50+ options plus their IVR solutions.
Hi Sharad,
Hope you are having a great time. Is it possible for you to contact me personally. I need to talk to you regarding payment gateway.
I will be thankful to you if you do so.
Contact no : 9312109993
I have been recently discussing payment gateway solutions with http://www.development-india.com and they have assured me time after time that there are no transactional fees, annual fees – it is a one time set-up cost and that is all.
I was interested to know how this works, and is there a catch which I am not seeing??
Thank you
Thank you. this information is very useful to me,
So much of useful info. Thank you so much!
You probably missed a fast growing one – BillDesk. Quite a few companies (TataSky, Barclays, Vodafone etc ) are using it. I was strongly recommended to check them out due to their ease of integration and support.
isnt that for payments using net banking only ? I dont think there’s an option to pay by credit cards in their service.
Dear Pranav / Vivek,
Just an Update. Even i was thinking that Billdesk.com provides bank ECS based payment service for Post Paid bills.
But today when i checked with http://www.oxigen.com , i could find that some of the sections are powered by billdesk.com ((http://210.210.24.66/oxicash_instapay/index.htm) .
Hope that people who have used oxigen’s service will share their experience.
Thank You
With Regards
Santhanam
Dear Pranav / Vivek,
I was personally using billdesk.com services for some time.
According to my understanding about billdesk.com, it requires an ECS mandate to your Bank Account for paying bills(mostly, if not all of Post paid category). We cannot use that for making ecommerce payments.
Normally service providers like Telecom companies, Utility companies & Insurance companies give their subscribers a facility to pay using separate ECS mandate in favour of each company. Instead, in billdesk.com, we give only one ECS mandate in favour of billdesk.com and it uses that ECS mandate for paying any number of service providers we choose. Of course as you know ECS mandate can be given for banks without net banking facility also.
Only advantage is that we are able to consolidate all our post paid bills.
One major disadvantage (personally faced by me) is that even though the billdesk’s due date is prior to the service provider’s due date, but due to delay in billdesk’s payment to service provider, the service provider normally charges fine for our payment (which we might have made to billdesk.com before the actual due date).
In conclusion, billdesk.com = one ECS Mandate = Many service providers(Mostly post paid type). It’s is not an Online payment gateway.
Thank You
With Regards
Santhanam
To clariify for BillDesk :-
All preferred payment touch points.
Unified platform, Aggregation benefits.
BillDesk offers all the payment touch points
that your customers seek. Our solutions are
designed to cater to the needs of different
customer segments. BillDesk solutions cover
the full spectrum of billing and payment touch
points — from the traditional method of
receiving and paying bills in person, and by
phone to complete paperless online billing and
payment using either a bank or your website —
solutions that help you meet your customers’
convenience expectations..Within each payment touch point, BillDesk delivers a proven, flexible solution that supports a full range of file formats and MIS
requirements. Depending on the payment
channel the customer prefers, BillDesk offers a
variety of payment choices such as cash, Cashcards,
banking accounts, debit card and credit card…
1.View and Pay Online at Your website.
2.View and Pay Online at Bank sites.
3.Pay By Phone.
4.Pay Automatically through Standing
Instructions on Bank or Card account.
5.Pay in Person-BillDesk offers a Walk-In Bill Payment Service that extends the number of payment
touch-points that you can offer Your customer
to make their bill payments – in cash or using
a card account
I think you also missed the atom technologies, which is a part of Financial Technologies . Financial technologies ltd, a company listed on the NSE and BSE is India’s leading technology enterprise delivering mission critical Straight – Through – Processing (STP) solution comprising Domain consulting, Technology Virginensing and Development outsourcing fot the Global exchange marketplace.
MCX, National Spot Exchange, NBHC, IBS-Forex and DGCX are the the part of Financial Technologies.
atom is payment platform that enables
Payment thru Interactive Voice Response (IVR) using Credit Card, Debit Card and Prepaid Card.
@Anant: You have already mentioned once about your company above. Why spam such an useful post by useless repetitive references to your service?
What if one wants to collect dollar payments in India (via credit cards) ? Are there any options apart from CCAvenue ?
use Paypal if you want to collect dollar payments in India
@Pranav: In the light of new mess that paypal has created.. What are the options for creating dollar payments in India? I see ccavenue has an option. What about others?
Thanks Pranav for this info ..Great job !!
which gateway can be used if we also want DEBIT card payment .. ?
which among the above [players give the service with least transaction charge… ?
and how does integrating more than one merchant gateway works …?
nikhil,
most of the payment gateways support net banking (debit cards). However, few may provide support for additional banks than others.
Why would you want to integrate more than one merchant gateway ? Its more headache from all aspects – technical, financial, management etc. Doesnt make a lot of sense to have multiple gateways for small to medium ecomm sites.
Hi Nikhil,
The VISA elctron debit cards of 12 banks are accepted on any credit card payment gateway..technically a debit card transaction is same as credit card.
Dear Nikhil,
HDFC Bank provides an interface for accepting Debit cards too, along with the Credit cards on its sole Payment Gateway interface itself, additionally by giving its users (Cardholders) the necessary notification on the paypage that Debit cards are also accepted, but only the ones which are Visa and MasterCard ENROLLED i.e., in accordance with the RBI rule.
1. Which of these payment gateways support mobile payments?
ccavenue does. I think ebs also does support mobile payments.
CCAvenue do not supports mobile payment. They had not even started yet.
What Bullshit, Joby. CCAvenue has PayMate and SBI freedom as mobile payment options for the last three years. They also have CCAvenue PhonePay, which is a very good IVR solution that we are using for the last couple of months for our memberships collections on phone. The best part is that they are giving it free with every ccavenue account. Its a brilliant package with 50+ payment options, free merchant account, free risk management, no chargeback representation fees, free IVR etc. They are worldclass and no other PG comes remotely close to their offerings or service. Regards, Abhijan.
No, ccavenue supports mobile payment option
Hi,
I have a query. I understand that I need payment gateway if I want to accept payments through credit card etc. But in net banking, if I have given my account information then the customer can login to his bank account (on his bank site) and can transfer funds to my account. I think no gateway is required at my site for this.
Is it like that the customer will be able to login to his bank account through my site hence the payment gateway is required?
Please clarify.
Regards
Manish
Dear Manish,
If your website requires automatic transaction information for processing customer’s orders, then you will require payment gateway. Also you cannot expect all your customers to have net banking enabled bank account in the same bank as yours.
If you don’t require automatic transaction information for processeing customer’s orders, then you can ask your customer to deposit the amount either at a branch of your bank(some banks provide facility for cash deposit in any branch without any charges) or net banking transfer or through NEFT (Just costing around Rs.5/- for a transaction). And customer can send the payment infomation via email/your website & you can process the order.
This type of manual processing of transaction will save websites/customers the exorbitant transaction charges collected by payment gateways. I found that some publishers were offering this method apart from net banking coupled with a manual way of processing the orders
Thank You
With Regards
Santhanam
Hi,
I don’t understand fully the problem with paypal. Yes, you can charge only in USD or Euro, but once the Indian customer is going for payment through paypal, the foreign currency gets automatically converted in Indian Rupee, so it;s not that you can not use paypal in India. Of course you should explain your customer what is gonna to happened and it could be a problem for some projects, but for example hotel service is not a problem, if the customer “pays” in USD.
Regards
Andre
Re PayPal , They will process orders in foreign currency which the customer’s credit card gets charged to. However the real issue is how does PayPal deliver the money to vendor/affiliate’s Indian account? Their terms and conditions do not even mention India in their list of countries. I would not be surprised if this pertains across the board.
Thanks for raising the issue.
There is one more company which has deep expertise in providing Payment Gateway option over the Phone ( IVR ). The Name of the Company is One 97 Communication Pvt. Limited. It is noida based company and have many Corporates & Enterprise Clients in their kitty. The Charges are very much affordable as comparison to the other Companies offering the same Product.
their Transaction charges are also very less.
i’m new in call centre business and i want to get charging gateway portal so i want ur advice friends that which would be best
which would be best portal gateway
i’d say give ccavenue or times direcpay a shot and see how they work out.
Hi All,
One company has gone up very fast in Payment Gateways, that is Merchant Solutions.
This is a Joint Venture of Standard Chartered Bank and First data International for Asia Pacific. US based,First Data is world’s largest payment processing company and has about 56% market share in US.
Their Regional Office is in Noida, Sec-16.
Contact Name-Ajay Kumar-Area Sales Manger # 9899299914.
What is the TDR for billdesk? I can’t find it any where on the internet , they don’t respond to e mails.
Hi
Pranav
i’m new in call centre business and i want to get charging gateway portal so i want ur advice friends that which would be best gateway
Does EBS have mail payment alerts?
Hi Rohan,
As per your query, EBS has mail alerts for each new transaction done through merchant’s website.
For further queries you may mail to vidhi@ebs.in or contact on 022-28077478.
Regards,
Vidhi Bhatt
Dy. Manager-Sales
I wish Paypal starts Rupee transactions. Then all these rates would automatically come down.
I cannot see the comparison.
the link takes me to the http://www.myticket2india.com/wp-content/uploads/india-payment-gateways.pdf but it doesnt show up anything. fails to load the page on server.
Please rectify.
or if possible kindly mail me the comparison at richa.jha@gmail.com
Thank you
Richa
Please right click ur mouse and select “Save target as…”
Can any body provide me the list of companies providing Payment Gateway option over IVR?
As i have urgent requirement for my Organization.
Try CCAvenue PhonePay Ivr systems. It ha sthe largest bouqet of payment options on IVR. It processes MC, Visa, AmEx, JCB, Diners, ITZ cash, Paymate and SBI freedom bank accounts on the IVR. Best part is you can also use the same CCAvenue account for you website.
Hi Himanshu,
just saw your posting on IVR for payment. not sure if its too late. Our IVR payment solution is PA-DSS certified and can integrated with any third party Gateway. It is suitable for Credit/Debit/Pre-Paid Cash Cards.
If you are interested please email me at rraghavan@baytalkitec.com.
thanks
Raghu
Hi Himanshu
I know 2 companies who are providing Payment Gateway Option over IVR, 1,Atom
2. One97 Communication
Atom is based at Mumbai, and One97 Communication is based at Noida.
I personally called them up for my requirement, and found One97 communication better in terms of Rates and quality, as One97 is specialised in Developing IVR. You can talk to Abhishek Khurana of one97 Communication @ 09910171197.
ONE97 Site talks about turnkey development of VAS for telecom companies. I did not see anything on IVR and credit card payment. did i look into the wrong website?
Visit Paytm.in
One97’s M-Commerce site.
hi! i recently came across a payment gateway called Upclick (www.upclick.com) which charges NOTHING on transactions less than $40 and incrementally over that.
Have you guys heard anything about that so far?
Also, what has been the user experience so far in the Indian gateways so far?
Hi,
I just want to know which is the better option between CCavenues and EBS. EBS has much better rates than ccavenues still I see ccavenues more on e-commerce websites. Why is it so ?
CCAvenues gives you more netbanking facilities and Credit card options than any other PG. And the customer base of CCAvenues is about 60% merchants in India.
See i would suggest not to take instant decision since there are many company into such business. The one i know is One97 Communication Pvt. Ltd. Best part with this is they provide payment gateways both on web and IVR. Which is a necessity for collecting credit card payments by an agent in call center then and there. You can contact neelam@9717011060.
I would like to know, is there any payment gateway where I can initiate a credit/debit card transaction between two different parties i.e. I will neither be the seller nor the buyer.
NJ, become a reseller of any of the Payment gateway Provider. Then you dont have to be either a seller or a buyer.
For remitting USD as membership fees, apart from transactions through credit card or bank demand draft is there any facility for payment through banks or otherwise, from India.
Hi
My business is railway booking, through IRCTC. Tell me, is there any cash card/credit card/debit card, banks, is not charged any extra charges on booking railway E -tickets. Can any body provide me information?
Yes… use SBI IRCTC Card. No transaction will be deducted
I use AMEX gateway with my ICICI credit card for online rail ticket booking. They dont charge any transaction fee.
Thanks,
Pawan
hey guys i did a small study on payment gateways for my site. happy to share my compilation. check it out @ http://thetopslot.blogspot.com/2009/06/indian-payment-gateways-my-search.html
your link is not working, can you please update it???
thanks
Will u pls update ur link
We currently have tieups with ICICI and CC Avenue. The service of ICICI is very poor. With a useless team as HelpDesk and non responsive dumbo as relationship manager , It will be better to commit suicide than to commit ur business with ICICI
Yes you are right…. their pgheldesk sucks. They dont even know what they talk and are not even aware of the errors. It took me two months from sign up to intergration because of their sloppy sales and support team
Dear Pranav,
We have a small Charitable trust run out of the money from our pocket and some local sponsors. We would like to scale up the activities in the areas of Medical facilities, Education, infrasturcture and clothings for slums and poor urbans.
In this respect we thought of having a payment gateway to enable our well wishers in India and outside to donate through our website. As you understand that stiff initial charges, transaction or insecurity may hurt the cause of this organisation, I request your suggestions for the right gateway for this.
Sandip
Sandip,
Did you get an answer? hope you have found the right one. Many websites provide a separate pricing plans for NGOs.
Hi Friends,
I want to set up the on-line credit card payment for my client. Upon research I thought the CCAvenue is the best one for on-line payment gateway. Is this is correct or is there any other better choice. Also, can anyone tell me how to set up this in our application. How can we test our application for this functionality? I tried that in the Paypal which provides us with the sandbox in which we can create the test accounts and test our development call through APIs. But is this possible in the case of CCAvenue. Does the CCAvenue has the APIs to be called from our application or is there any other way to call the on-line payment gateway (if so, can anyone kindly let me know the procedure to integrate in our application).
Thanks in advance.
Dont go with CCAvenue. A lot of their CC transaction fail unnecessarily. They are very frustrating.
Dear ravi
many times bank credit cards billed unnecessarily so what you say that please don’t go with any bank, my dear try to understand that this is a technology and any time it can make any trouble but the thing is that is ccavenue, any bank or any company who is working in technology is supporting for their customer or not, i am running my company from 2001 and have faced a lot of troubles in many fields like with banks, data centers, mobile operators etc. but its not means that all is useless, many time lots of problems happened due to our some mistake, but nobody want to accept that this is their mistake too, now come to point of ccavenue , i am reseller of ccavenue and also i have made payment on ccavenue payment gateway marchant many times, and yes this is correct that some time this type of problem come but at any time when i have contacted with ccavnue for resolve the issue so they have cooprated with us and arrange a refund of the wrong transaction done but yes it takes some time upto one month
//Dont go with CCAvenue. A lot of their CC transaction fail unnecessarily. They are very frustrating.//
very true…
i have visited paytm.in
A mcommerce site, they talk about services they can provide to Operators & Enterprises. But they dont talk about Their charges.
Can any body let me know what are their charges for IVR P.G.?
Thanks
Hi
Can any body suggest the best Payment Gateway service providers in India and the various pricing model schemes.
Dear Srain
We are providing payment gateway service at very cost effective way, you can visit our website and can leave a mail and will provide you all the information that how to go ahead
Hi, I am looking to integrate payment gateway with my Portal, http://www.simplilearn.com
So far I have spoken to only CCavenue, everything is great, but I think 7% transaction cost that they are asking is too high…
Can any one suggest a better option….My potential customers are both in India as well as Abroad.
Krishna
Ebs is better for indian customers they are charging bit low %. then CCAvenue
Hi, I read ur thread here, i am beginning with a small scale business and want to have a payment gateway for my website.. undoubtedly, most reliable and cost efficient.
request if you can advice me on that.
thanks
hi Neha ,
We are also planning for payment Gateway , I am planning for EBS, what do you say , What are you using now. How is your business going on.
Hi Guys
Kindly get in touch with me at 99821 33333 for any IPG services at Rajasthan & UP.
We can provide IPG services from Merchant Solutions which is a Joint Venture between FDI & Standard Chartered Bank for Asia Pacific.
First of all, fantastic info here. Secondly, all the companies that I’ve spoken to that use CCAvenue are not happy with their service nor their support. Direcpay from Times of Money seems like a good option currently.
Hi Seb,
Thats a big statement to make considering more than 90% of Indian websites use CCAvenue PG services. Can you let us know as to which of the merchants whom you have spoken has expressed their unhappiness….or are you just a troll trying to defame them. We are using them for last 7 years and are absolutely satisfied with them. They offer an unbeatable brilliant package with 50+ payment options, free merchant account, free risk management, no chargeback representation fees, free IVR etc. They are worldclass and no other PG comes remotely close to their offerings or service.
Would appreciate if you could list out your contact details as when I click on your link it goes to an american website called virtualloan.com. Will await your reply. Regards, Abhijan.
90% payments done thru CC avenue????? put correct facts dude…CC avenue doesnt have any big name
I would like to know if anyone is providing payments using mobile. Our website accepts donations in the amounts of 10s. So it would be easy for a customer to send an sms and 10/- is cut from his prepaid or charged to his account.
Is there any such facility in India?
dear sriram
please let me know if you get same info.
thanks
Thanks a lot fo this review. It was very useful for me. keep up the good work!!
good review and i appreciate, i would suggest for the bignners to go with CCAvenues….:)
Hey guys, just opening up office in Mumbai. Please do check our payment portal http://www.indiapay.com. We accept payments in 180 countries and can settle in 30 currencies around the world. Also accept payment through virtual terminal, POS terminal, mobile, IVR and API (to get payment within your software).
Accept all types of payments Checks, paper checks, ECS, RTGS, NEFT and of course credit and debit cards.
We are new to the Indian market but processed 380 million transactions worldwide last year and been in business from 1994 in US. We probably already have all the integration working with some of our 85,000 merchants worldwide. Give us a call. 98230-44771.
Dear Unmesh,
This is Rahul Bhardwaj from http://www.worlddailytours.com
I m looking for merchant A/C. mail me all info in my mail id.
Thanks
Can you also process USD credit card payments?
Currently working in a payment gateway company and looking for change if any opening in indiapay pls call me on 09711196973. I have around 4+ yrs of exp in payments domain with Operations & Business Development.
Looking for your positive response on this
Regards
VK
hi Vijay,
which city are you in?
i need to integrate my site with billdesk, have you worked with them before?
let me know and we can talk further.
thanks,
BA
fin_engr@hotmail.com
Hi,
I’m in search of paygateway which is actually giving facility for fundraising in terms of donation for NGO. Looking for such type of facility provided by any paygateway, which shoud not charge any heavy or no chrge for setup, and very little transaction chages and no AMC. Please suggest.
NGO is working for Kidney patiants. Also in rural area where Education, Medical aid, helping hand to farmers.
Cell No: 9967024237
Thanks!
Hi would you please leave some more details for your work in chaity
where are you base ?
Hi Nandkumar,
Wondering if you got any interesting responses?
I run a very small charitable organization and need an online payment facility for my donors .
Would request you to provide any relevant information
Mihir
http://www.asha.net.in
I am looking for a reliable payement gateway for my website.. please let know some good payement gateway..
Amit
Can anyone provide me information on ABC payment gateway ? Are they functional ?
ABC payment gateway have closed down their services in April 2009 and CCAvenue has taken over ABC payment gateway merchant as they are no more functional.
Regards
Anamika Desai
can anyone suggest me best payment gateway service provider
nice website to get details
I found this coupon for CCAvenue which can save you 5% on registration charges. Might be useful for someone looking for CCAvenue…
http://www.offersforshoppers.com/NewOFS/leads/payment-gateway/payment-gateway-india.htm
Can I register for multiple Merchant accounts through a single Website/Portal/Entity.
Idea is to link multiple manufacturers directly to their customers through a portal ? Can this be done ? or does it require the website to hold a merchant account and thereby re distribute the money ?
Dear Sir ,
This is Rahul Bhardwaj from Noida. I’m truely interested in making one online thirdparty payment gateway, being a web developer and network administrator, I really felt I can do or something I can go for a third party payment gateway.
I didn’t get any answer from people, users who are acutally working on this kind of projects or had been working, till date. and rusty search engines only giving fake articles these days.
I think my question may need more clarification…
I am talking about creating/becoming a service such as PayPal,Authorize.net,EBS, Direcpay or CCAVENUE….
So plz mail me as soon as possible.
I’d really appreciate If you come forward and provide some information which will be useful for me.
Thank You.
Regards,
Rahul Bhardwaj
Hi Rahul,
Please share your email id with me. mine is naazishm@gmail.com. I have a similar interest as yours and would like to initiate further discussions.
Look forward to your reply.
Regards,
Naazish
Hi Rahul,
I recently saw your post and I was also thinking in the same line since quite a few days.
Have you made any progress in this direction so far? If you like, I’ll also be interested in discussing this with you.
regards
Abhinay
This site is truly informational indeed.
I’m an American and was wondering how difficult would it be if I wanted to open a PSP and a PCI compliant gateway in India? How much does it cost and so forth if I want to use the PSP for US based businesses. I’ve spend a ton of time and money talking to “expert professionals” in India, who’ve just taken me for a ride. I’m looking for competent professionals who can help me with this project. I’ll be checking this often so please drop me a message.
I could be reached at +1-573-253-1223
Hello,
I tried to pay my BSNL phone bill from Canada through online payment through bsnl website http://billchn.bsnl.co.in/index.html. The payment gateway used by this site is Bill desk. It seems its not accepted any of the credit card both visa/master-card which is issued by Canadian banks.
Any reasons?
Thanks
Dear Kishore,
Mail me your number on rahulbhardwaj_18@yahoo.com
I’ll tell you everything…
Thanks.
Hi , After browsing through all of these I am still greedy for an easy and straight answer
I run a very small charitable trust and would like to accept donations/subscirptions via the website.
Ofcourse I would like it to be extremely economical and can compromise on a few features ( like using only Debit Card if that brings down the cost)
I would also very reluctant to pay the cost per transaction- especially since this is the donors money, and we take pride in being a zero overhead organization now.
Thanks a lot …… Any response will be more than welcome
Mihir
http://www.asha.net.in
What should i do if i want to have a payment gateway for my website????
I mean what are the steps and procedure???
N which is the best PG????
Thanks in Advance….
Bye……
n this discussion are just too good…
please let me know in my mailbox if possible….
O sory my mail id is sandeepgala157@gmail.com
Dear Sandeep,
Im trying to start some online business. So, i need the payment gateway which offer Best plan.
I hope u had some info. about it. Pls forward to my mail id: kanthsrik@gmail.com
Dear Sir ,
This is Rahul Bhardwaj from Noida. I’m truely interested in making one online thirdparty payment gateway, being a web developer and network administrator, I really felt I can do or something I can go for a third party payment gateway.
I didn’t get any answer from people, users who are acutally working on this kind of projects or had been working, till date. and rusty search engines only giving fake articles these days.
I think my question may need more clarification…
I am talking about creating/becoming a service such as PayPal,Authorize.net,EBS, Direcpay or CCAVENUE….
So plz mail me as soon as possible.
I’d really appreciate If you come forward and provide some information which will be useful for me.
Thank You.
Regards,
Rahul Bhardwaj
Hi,
What is the difference between oxigen and CCAvenue??
If both do payment gateway – why should i choose one over other?? any insights will be great. thanks,
raj
Sorry, had not checked this blog for some time and I do not receive any emails. For Charity work with NGOs, we’ll try to work with you and arrange the best available rates provided that these are real charities. Currently we are working on couple projects where we allow people in US to send money to India for a specific cause through their bank account. Credit/Debit/other options can also be added if someone is interested. I may be able to connect you to some organizations here who could be helpful to real charities. Send emails directly to uladdha@indiapay.com with detail information about your charities and what you do and what you need. Thanks.
Dear Unmesh,
Hi, we have one jobsite which is functional from 2007 but we need the payment gateway integration for our site for which we can only pay startup fee upto Rs.3000, I feel, you can help us in this context and we can partner with you by keeping your banner on our site and we can also offer you the 20% of each transaction that a customer did on our site. I hope, this can help us mutually. You can reach on sindhwin@yahoo.co.in
Regards,
RP.
Does anybody know which of these payment gateways works with online dating.
Apparently CCAVenue and EBS don’t work with dating companies.
Majority of Indian payment gateways have a lot of disintegrated platforms like some use cards, some use internet and some use mobile when it come to the common man all these are still not feasible hence a unified system like what is there in US / Singapore etc needs to be coming in India to make payment gateways accessible to common man “aam admi”.
Not a long way to go our technological companies are doing great we have to wait little to get good features to enjoy.
I would like to continue a trail on my blog: http://thomassjacob.wordpress.com
as this topic is going to be interesting ….
Regards,
Tom
Hey,
I had a really bad experience with Direcpay / TimesofMoney. Very unprofessional setup, no decent customer support.
Don’t be fooled into thinking that timesofmoney will be good since they are of times group.
Still looking for a decent Payment Gateway.
Dear Shyam,
Only, if at all your platform is on either ASP, ASP.Net only in case if you yourself are liable for the required ASP to .Net migration OR JSP, I would sincerely suggest you to opt for HDFC gateway. Pricing, am not much sure whether it is economical, but technically the overall integration is quite simple and short and the support team there i.e., PGHelpdesk is very much dedicated and sincere towards support.
Note: The integration if worked on by going thru the provided user manual OR else with the help of the helpdesk team, can surely be done withinn just a few hours, i.e., a track record of 37 mins has been registered for completion of integration using pure ASP.
Hi Shyam
Can you suggest me which payment gateway is good? i tried with PayPal but it is not well develop in India.
Can you please share with me your experience?
Many thanks
Regards,
Gaurav Singhal
hi,
thank you for your nice article!
we are running a startup-company in europe and would like to offer our online-products also to indians. unfortunately the indian banks do not allow indians to pay with their indian creditcards in an europe country…
does anybody know if there is the possibility to get an indian payment provider which takes contracts with an european company? CCAvenue for example needs an indian company to do business
thank you for your answers!
Florian
you can go in tieup with any indians
needful article for me. when i search for comparison among indian currency payment gateways.
Hello all, I need some help for payent gateways. Can anyone suggest me for some payment gateways which provides B2B transactions at minima cost. Our company is venturing into a business where we provide the B2B payment where both the parties cant bear the transaction cost.
Some payment gateway which works on one time fee or yearly maintenance would be conveniant.
howdy folks,
i am a web designer and developer, i found this discussion very beneficial and intuitive. if any one having a problem with payment gateways and other web design and developments do contact me at sengar.vishal@gmail.com
Just an additional information, Billdesk has online payment gateway and is known as Techprocess (TechPro InstantPay).
You can visit the website http://www.techprocess.co.in/ for more information and contact details.
It is one of the competative online payment gateway service provider
r u from billdesk or techprocess
i wants to start online financial portal.(cliant can trancefer fund with there banker) pls anyone suggest online payment gateway service provider?
dear sir,
we are ngo based on Tuticorin district.We expected unlimited donations or transfer of funds in percentage options through our website paypal transactions through AXIS bank.We ready to transfer of funds unlimited.so,locate any corporate tax payers,black money holders,hawala funders also meet or chat our website and donate online today.our ngo is excempted all legal types international and national and income tax also.
we expected your opinion also,
s.karuppasamy
director
website:www.awardtrust.org
mail:awardngo@rediffmail.com
I am starting a eBusiness in India, I want to know is ccAvenue the best out of it? Can they take China payment like Alipay/ PaymentAsia? If so I will just go for one provider instead of applying for all. Also can they do offshore settlement? I tried to contact a few but yet to get a response from it.
Just find out that IndiaPay is Not PCI-DSS Certified. They are CISP which is Visa USA’s Card Information Security Program; which is not used in Asia-Pacific.
CISP is VISA and PCI is the industries standards committee for credit card security. In a few months, CISP will disappear and everyone will need to meet PCI requirements. The certification process is an annual process.
CCAvenue, One97 Communication (PayTM), Atom Tech are some of the Providers who are PCI-DSS certified.
I dealt with all of them & found One97 more competitive & Services are good too.
Back in Feb 09 i had to make the decision to choose a payment gateway for our ecom business (we are into web hosting). It was not so much a difficult decision as the choice was so limited, from my research the only 2 contenders were ccavenue and ebs. The rest either did not disclose pricing info or they did not want to entertain startups. I kept hoping paypal or google payment would start taking INR payments but that has not happend till now, i guess govt red tape stuff. Anywyas long story short and i went to CCavenue. The paper work was a lot to get the merchant account and we never got credit card facility (which i did not even want) but the experience has been good so far. The payment is on time and the gateway works good. Though they really need to change the payment page, looks like it has been the same since 10 years.
Hi Prashant,
I ask this question after reading your comment… we have been using ccavenue for more than 2 years now… but of late, more than 50% our of clients face ‘transaction failure’ and the transaction doesnt get complete. I would like to know if you , or anyone else in this forum face this problem??
Thanks
Great Article. I am in a process of evaluating a Payment Gateway from my startup and this article is a GodSend.
Thanks A Ton.
Hi all,
Just thought that I would mention another Payment Gateway that has been operating in India for a few years now. Merchant Solutions (technology provided by DPS – Direct Payment Solutions) offers all credit card/debit card/mobile payments/recurring token billing/customizable hosted payments pages for full PCI compliance in INR. We are partnered with the Standard Chartered Bank in India and support all development platforms.
We already have numerous merchants throughout India using the system successfully and some major telecommunications providers coming on board soon.
I am more than happy to answer any questions you may have – sam.ling@paymentexpress.com
I read the article I got much information
Hello,
does anyone have any feedback about Transecute ?
Thanks,
Sai
Just wait for few more month. Paypal is going to be launched in India.
Thanks very much to you all. Its the information provided by you people helped me a lot
Any idea when is paypal launching in India.
Regards
Manmeet
Rajat,
Paypal is already serving india with few conversion rates.
It accepts payment in INR and converts it into US $
Hi,
Would like to introduce you to Whizpay, the payment Gateway from TalentBeat Inc. Whizpay provides browsers with an ability to have their MasterCard and Visa credit card based transactions processed online in a secure environment.
TalentBeat can provide merchants the services of Online, Mobile, IVR, Gift Card and Loyalty Card application on same platform.
Features:
1. Verysign and PCI complaint
2.Accept all Visa and Master Credit Card
3.Accepts 18 Banks Master Visa debit card
4.Support 36 Currencies including INR. US$ etc.
5.Have best charge back and Refund Policy.
6.Easy integration process.
7.Provide IVR , Online, Mobile application.
8.Easy credit processing.
9.Less chances of Downtime and many more.
Contact Details:
ngangurde@talentbeat.com
the information posted by the author and the users is helpful but nt conclusive.
I saw another comparison which rates transecute very highly.
I was about to finalize however a rough comparison indicate that they charge very high ie 7.5% for every transaction worth 1000.
a few things …..if clarified i will really be grateful
1) Any alternative to CCavenue with less commission % and similar range of features.
2) My site is going to be commercial one similar to xtees one, (select –> add to cart –> check out) how does ‘Payment on delivery’ mode works, does the courier company take care of the collecting and handing over the amount from the customer or its usually ‘in house’ home delivery solution.
3) If I incorporate CCavenue or any other decent gateway , is the ‘order tracking’ mechanism seamless and the gateway company handles it or , I have to tell my develop to build a separate module for order tracking and chasing.
Any help suggestion ( in point wise manner) is appreciated
thanks in advance
cheers,
Akash
Hi Akash,
You have option of TalentBeat payment gateway. They have semiler features to C C Avenues and with less rates as compare to C C Avenues.
The whizCart™ platform is a E-Commerce Solution provides the most comprehensive, flexible and extensible Enterprise E-Commerce and E-Business capabilities. It includes absolutely all you need to sell online and attract more customers using the power, reach and affordability of the Internet. whizCart support all your B2C or B2B needs on a single platform. Merchants can now run all payment channels starting from store checkouts, call center transactions, IVR, mobile payments and online payments through variety of e-commerce solutions using a single platform. whizCart shopping solution offers you a simple time saving “one-stop solution” that effortlessly integrates all your e-commerce and marketing tools into a single easy to use online solution.
We have made integration with whizCart easier for you. You can do it yourself or we can help you in
integration with an easy 1 -> 2 -> 3 step process. Business owners like you appreciate our ease-of-use and all-in-one feature set. You don’t need to pay for a web designer’s help because you can do everything (yes, absolutely everything) yourself.
For further information you can call me on 09561133222;09819272490 or you can also mail me on pawate@talentbeat.com
Hello,
We have started our website http://www.rechargeguru.com for providing mobile & dth recharge for prepaid connections in India.
We are using paypal. As all know that paypal.
Recently around mid of December we have tied with
ebs.in payment processor. There support team is quite well efficient. But just be attentive when u make call to them regarding the Sign-up & integration charges.
There are some loop holes. So be clear and get every thing in written via email.
Will share more experience in coming days. If u have any query please email me.
Regards
Apurv.
Hi Apurv,
read your comment about EBS.in – we were shortlisting that for our india website. Anything specific you can share regarding the lopp holes in their proposal?
Thanks for your help.
SID
Hello,
We have got our first payment from ebs.in 12 days back.
But still 45 days has passed they have not activated other banks payment system and visa credit card payment system on our website http://www.rechargeguru.com
There are some loop holes, please keep all email records with u every time you are going to call them.
For now my first experience i will rate 5 out of 10. Where 10 is for best, marks are cut because credit card interface not activated.
Regards
Apurv.
Dear Apurv
Thank You to share your experience with us. I am also using paypal but they are unable to transfer my money to my indian bank. Also cheque time is around 60 days.
Can you suggest me which Payment Gateway is good?
Did you also have problem with paypal?
I am waiting for your reply.
Many Thanks
Regards,
Gaurav
gauravfans@gmail.com
Hello All,
I have been going through all the post and thought I could make some contributions to the same.
We have been using Payseal (ICICI), Billdesk and PayPal gateways connected with our sites. Let me assure you that there are no companies in India which are of good standards with support and service. You need to have your own tech team to do research and get rid of the glitches.
As for the commercials, the best suited would be ICICI with their payment processing fees in the 2.5-3% segment and setup in the region of 20K to 30K. You can always negotiate if you have large volumes.
You must also keep in mind that since debit cards can be processed on these gateways there is no real or pressing need to have NetBanking facilities bcos if you have a bank account, you do have a ATM-Debit card for sure. So no real need of going to 3rd party aggregators for netbanking.
Even with regards to economy, I would always suggest to have a direct merchant account with the banks as they are very competitive and even if you are processing 5 lacs annually you will be saving the setup fees which you are paying them as compared to any aggregator.
Integration wise, AXIS is the easiest as it does not require any DLL or extra installation on the server as with other banks this will lead to you buying a virtual dedicated server at an extra cost.
BillDesk does provide some really good options and their payout mechanism etc is also smooth. You might want to check if the setup cost suits you.
A cost analysis would be as follows :
Direct Merchant Account from Banks :
Setup – Rs. 25K – 50K
Transaction Cost – 2.5% approx.
3rd Party Aggregators:
Setup – 5K – 25K
Transaction Cost – 3.5%-7% approx (whoops)
PayPal :
Setup – Rs. 0
Transaction Cost – 3.9% + 0.15 cents (dont forget that if you convert from foreign currency to INR then 3% is charged extra for currency conversion rate)
Finally, I would suggest that either go in for PayPal or get yourself a direct merchant code from ICICI, AXIS or HDFC bank.
Hi Cherag
Thank you to share your experience with us.
I am having problem with PayPal as they are not transfer money into my bank. Even the cheque time is around 60 days or more. I receive payment through credit cards from my international customer.
Can you please suggest me which option is good for me.
I am waiting for your reply.
Many Thanks
Regard,
Gaurav Singhal
gauravfans@gmail.com
Dear Cherag,
Could you please share with me any red flags to watch out for with Billdesk.
Also, any loopholes in terms of coordinating the integration with them would be helpful.
Hope to hear from you.
thanks,
BA
fin_engr@hotmail.com
Hello,
It will be good if paypal start accepting INR. Because we can use same paypal account on multiple websites.
If you are buying online regularly then also it makes sense using paypal.
Paypal Fees 3.4% and not setup costs. Compare with Indian payment gateways you will see the difference.
2CO also allow INR. bUt minimum payouts have to be Rs.1,00,000/-
Thankyou,
DEVANG
Hi
I am working with an NGO, and we are looking for a payment gateway for commercial transactions as well as receiving donations.
We are thinking of using paypal in the US website, and get the funds in our FCRA Account.
We are also thinking of having a local payment gateway for the indian site.
Is it advisable to have 2 different PGs for 2 websites? what shud be the recommended course of action?
Hi Neha,
Ypu can use as many gateways as you want…………… Get in touch with any of the service providers mentioned above for process… currently m using 2 gateways…..
We are looking for adding a payment gateway system on our website, we are into guest house business and mostly bookings are from outside India in ratio of 70% foreigners aand 30% Indians. Volumes are in start up range not big. Which payment gateway is most reliable, efficient, economical and easy to use.
Thanks and please reply at sai_villa@yahoo.co.in
We shall be happy to instal a payment gateway system on out site, if the pricing offered is competative and right immediately within a couple of days time.
We already have ECS machine facility.
What should i do if i want to have a payment gateway for my website.
what are the steps and procedure.
presently i have only one product pack to sell.
also i want to setup internet email service like yahoomail, gmail, rediffmail etc.
can anyone help me find a solution.
SANJAY
Hi,
I accept almost 30,000 USD each month from US, UK and other countries. I was using paypal but having a problem from few days as they have stopped payment from personal paypal accounts from client.
I was anyway planning to change them since they send money to India in INR and not Forex . Also their conversion rate is very bad.
What are the options to accept foreign currencies of this volume. Shall I go to an India provider like ccavenue, icici, axis bank or hdfc or international like authorize.net or 2checkout etc
Please advise. I want to get money in India in USd and then get local concersion rates.
Please advise and thanks for help.
hi Nitin
Have you find the better service yet. i am like you. I have faced problem with PayPal. My money got stuck in it? Do you have any idea how much time paypal cheque takes? I started using paypal in Jan and still not receive my first cheque. Please share with me your experience.
I am also receiving international payment like you.
Many Thanks
Gaurav
gauravfans@gmail.com
Hi Nitin,
You can go with any of the following.
C C Avenues
EBS
TalentBeat
Thanks mahesh..How much time do they take to activate the account and start accepting payment as I am in a deep cash crunch here..
You can contact them, its depend on your industry of work…… and your product……..
I have also started my own business and want a payment gateway suited for Indian customers I have also started an NGO named “Anatm” and I want to my both websites to get integrated to one payment gateway to minimise cost. Can any one suggets me. My both websites will be functional from 12/02/10. Can I do it.
contact me at 9311722212
Dear all,
Good job done…very well knitted and informative thread.Though lot of deliberations and PoVs have been discussed and raised in this thread.
Still the doubt looms large as to which is the best PG that can stand best at all the discussed parameters of :
1. Customer service
2. TDR charges
3. Set up cost
4. Annual maintenance cost
5. Other cost of quality
Please correct me if i’m wrong but my guess says the answer to this question is none,as it us as a new start up that needs to decide which PG is best suiting to our requirements in terms of 1. No. of expected transactions 2. Type of API support 3. Continuity of services on the basis of f/bs provided
I shall be using it for my business in wellness industry……..all the best for the search
I have a requirement where I need to support
Credit Cards, Debit Cards, Online accounts, Visa, Master, Maestro for of my client application. Initial and recurring cost also must be minimal.
Which service would be better for me.
You can go for any payment Gateway Service provider for that.
Bank of Baorda is in the process of setting up a Payment Gateway. You can contact them at ipgot.bcc@bankofbaroda.com to get the TDR rates and the charges.
i got payment from overseas into my paypal account . but could not get into my bank account…..please advise me ….i sell online
regards
i have just mailed to two of the solution providers, lets look at the response and decide.
This dscussion has been very informative and healthy, do keep up the good work.
Glad to revisit this page. There are some factually incorrect comments from Aakash above which I like to correct. IndiaPay is completely PCI compliant and has level 1 certification being certified on annual basis at not only with PCI-DSS but also SAS70 which is much more stringent than PCI. PCI Level 1 means our platform process more than 10 million transactions a year. Our volume for 2009 was approx 450 million transactions including US, EU, Asia and other regions. There are 22 processing networks connected to our platform including Visa, MS, Amex etc. There are 40 banks or financial institutions talk with the gateway across the world. There is simply no other provider in India matching this depth. We process Credit, debit, ACH (ECS, RTGS, NEFT), Paper Cheques and Gift/Loyalty transactions. Our API allows developers to code interface in Java, .Net, PHP, CGI, C++, SOAP/XML web services. The usual development time is not more than few hours for experienced developer for all above types of transactions. Front end which could connect to includes Physical POS system (ATM, Kiosk, Cash Registers, Various Card swipes and terminals) , Web, Mobile, IVR, Software ( ERPs like SAP, Oracle, accounting systems like Tally and Quick Books). More than 150 shopping carts have direct plugins to our systems. You can simply integrate all of these payment mechanisms into any of your hardware, software or mobi/IVR applications using the extensive API which is already built in. We promote our resellers and incentivize them by providing best TDR and lowest transaction fee possible to their merchants/users. Major difference with other players and IndiaPay is payment consolidation which provides all payment channels in one single pipe.
Right now you can accept
1. Credit/Debit cards from across the world and not just India.
2. Direct debits/Remittances from US, EU and China customers from their bank accounts.
3. ECS/RTGS/NEFT/Direct debit payments from any Indian bank account holder.
4. Paper checks – American and Indian.
Feel free to drop me a line and I can provide you the integration manual.
Rgds,
Unmesh
I am using PayPal. But it is not transfering my money to my bank account and even the cheque time is around 60 days or more. But it is very cheap in comparision to other indian payment gateway. Will any body suggest me which is best and low rate Payment Gateway in India. I am my international customers only. Many Thanks Gaurav
Please email me at gauravfans@gmail.com
Background: A Inbound travel company clientale are both Indians as well as foreigners from countries (America / Canadia / UK / Australia / Europe / Nigeria / UAE / Russia). They payment currently comes via NTFC / Swift Wire Transfer in currencies such as INR as well as above countries currencies.
Que.: 1. We want to start accepting worlwide Credit card / Debit Cards issued by varrious Banks worldwide, hence which payment gateway is the best (reliable) and chepaest TDR wise to go for to accept all currencies and all worldwide credit / debit cards?
Kindly advise.
Rgds.
Hi,
Appologies to use this platform, since this is payment gateway related forum and we are in process of building technologically most advanced payment system(and most competative) and I need your thoughts for any feature you might be looking for in the new system. Do email me your thoughts what you want from new system which doesn’t exist yet now.
You can email me at singh_sat@hotmail.com.
Thanks and With Warm regards,
Satyendra Singh
I am using PayPal. But it is not transfering my money to my bank account and even the cheque time is around 60 days or more. But it is very cheap in comparision to other indian payment gateway. Will any body suggest me which is best and low rate Payment Gateway in India. I am my international customers only. Many Thanks Gaurav
Indian payment gateway really needs to improve by miles, having said that in the current stage one has 2 options:
1) Go with the banks (HDFC, ICICI)
They charge from 2% to even 5 or 6% based upon how much you are willing to spend.
But be ready to serve them with number of painful documents, and in some cases you might also be asked to place in a fixed deposit in the bank ranging from 1 to 5 lakhs.
Positives –
Comparatively better customer service,
Relatively quick transfer of funds to your account
Lesser per transaction cost (This also depends on your negotiations with the bank)
Negatives –
Lots of documentation and a lengthy process
Increase in investment due to requirement of fixed deposit (in some cases)
In some cases banks offer relatively lesser avenues of payments (like no option is available for payment through mobile, certain banks debt card and internet banking)
2) 3rd party vendors (Timeofmoney, CCAvenue)
Their per transaction fee ranges from 3.5% – 7% while the cost of procurement of the service will range from 7,000 to about 40,000.
Positives –
Quick process, not as many documents or fixed deposits required
Large avenues for funds transfer available, as these vendors have tied up with number of banks.
Negatives –
Poor customer service
Long lag period in transferring of funds to your account (ranging from 1 to 2 weeks)
Higher per transaction cost
PayPal currently is not an option for the Indian vendors, as the USD funds are not permitted to be transferred in Indian currency due to certain issues raised by RBI.
So make a wise decision considering all the pros and cons.
Vicky Pradhan
Founding Member,
bharatbuy.com
http://www.dialaflower.in
Thanks a lot for starting this thread ..this is just what I was looking for!!
Just try EBS it looks good and highly secured,, you can have a best service over it ,,,
http://www.moneybookers.com – is one of the best option setup your account here in INR all your transaction will be in INR and they are 60% less than all Indian gateway ….accept all CC and even your debit card works in that. No setup fee, easy integration.
Hello,
Just to tell you that if anybody requires a payment gateway from ccavenue,direcpay or ebs. Then i can offer you 10% or more dis. on their setup charges.contact me at – revolutionw@yahoo.com. Offer only for Indian Citizens .
which is the cheapest payment gateway available in India for online transfer
Hi,
I am in the process of starting up an online business where my expected transactions will be few but the cost per transaction is going to be very high. As such, I can’t afford to have any failed transaction on my site.
Can anybody suggest a PG with a good track record and low rate of charge for the transaction?
Rishi
ther is also another company 4 payment gateway which is billjunction, a venture of ICICI thats also good
Hi,
I am looking for a gateway which is economical as well secure for the transaction supporting currencies -Dollar/Indian Rupee
Hi Sharad,
whizPay is one of the solutions for you.
rather interesting thread. very useful for startups, we think.
I have gone through the all the comments ,however no one seems to concern about the chargback issue. I hope whatever payment gatway is used it seems no one has read the fine prints of agreement.
The payment gatway will debit the merchant immediately on any chrageback request whether you have delivered the product even after two months also . Recently we have a case wherin the order placed in January was executed in time and materail delivered to party in Jan itself however we were shocked to see that payment gatway has put the chargbeack in March 30th for the tran done in Jan and debited our a/c. When we contacetd them we were asked to see the agreement and as per the agrement merchant will be debited immediately . L ater provide the Proff of delivery , order details etc to take up the case with Master/Visa network. we awere aslo told by gateway that these are card used fraudulatenly by someone and now actual card holders has filed complain to their card issuing bamk in turn issuing bank has sent to master visa and they debited paymant gateway and in turn mechant is debited.
As the card details is given by the customer in the payment gatway only and there are 3 d secure or 3rd layer of security check etc at the time of authntication of tran by the gatways why the merchant should be penalised for this. As merchant only give delivery of servicers/material based on the credit given by payment gatway and have by no means knowing that the card is used is not fradualtenly aquired by the person. We were told that all banks are govrned by the Master /Vise rules in India. I have cheked even the ccavenue has this clause in the agreement and for tran done through stolen card/information the merchant will be debited immediately.
So I request all of you to read the fine print of your agreement with the payment gatway and talk to your payment gatways service provider and try to understand the chargback issues. I still feel that merchant is at the reciving end in this process as they have no means to know that customer is using his own card for the transaction or the fradualtely stolen card.
I would also like to know if any one has solution for this and any payment gatway in India who does not penalise merchant for no fault of them.
Hi NS,
whizPay is a solution to your problem.
wef
Which ones offer an API for integration? I dont want my customers to be redirected to another site for payment.
PayPal offers website Payments Pro with an API but its not available in India.
IndiaPay offers one it seems. Has anyone used it?
Hi Rajiv,
TalentBeat Inc also offers API in India.
Regards,
Nikhil Gangurde
Even though these payment gateways are active in India, we need more bargaining power to get the best offer from them. Even paypal is a li’l expensive
Quite useful information. I was also doing a similar research for my startup (www.longlongago.in).
Paypal has opened the services again in India. fyi.
Regards.
Can anybody help me for how can we use payment gatway.
Hi Mr.Rama,
Please share your contact details with us,we will provide you all the required information.
Regards,
Nikhil Gangurde
ngangurde@talentbeat.com
In case a payment gateway currently offering payments through the internet (online) wishes to enhance its offering by integrating with a mobile platform.
Can anybody inform as to what is the process to do this? Are there any additional factors to be considered here?
Hi Darsha,
Talentbeat can help you with mobile application.
Regards,
Nikhil Gangurde
09028015733
I have gone through the comments..
My requirement is I need a payment gateway in India to do credit card and debit card transactions of my customers in usa and canada. I need virtual terminal mode of transaction. my customers provide card information through phone and i should able to do it from single place in india.
Is it possible? If so which payment gateway i should go for…please help me someone …
Hi Manoj,
You can go for TalentBeat Inc (www.whizpay.net) for this solution.
gooD Help!
can anybody tell me…
i want E-Commerce revolution on my web site like Mobile Recharge if i signed with X payment gateway, if any customer want to topup on his mob, then after entering his Mob no. and Amount, and required credential then
Who exactly topup his mobile?? is it Payment gateway or needs any other setup for topup…….???
Hi Rupesh,
Payment Gateway will only charge payment amount to user. But for your requirement TalentBeat Inc. have solution of Prepaid and wireless card. Please share your contact details and requirement with us on ngangurde@talentbeat.com
hi ,
i am about to launch my website with one of the payment gateways, looking at the above comments, it seems really difficult, rather impossible to get ccavenue for us “sole proprietors” they say it like its a bad thing ..so the only option seems like EBS or Directpay. the person designing my website managed to get a reply from direct pay, where their rates are like almost exactly the same as EBS . So here im confused…which one should i go for? im nt sure if tie ups with several banks like ccavenue is a criteria for judging ebs n all ? can someone please help ….both ebs and directpay are known so i dnt know what to really look at here
Hi Pallavi,
You can try with whizpay also. (www.whizpay.net)
go with a bank
regards
satish@9940022984
wow.. what an amazing thread of information.
I felt I just got my 101 on payment gateways. thank you.
I am an ngo looking for a payment gateway to accept donations world-wide. From my reading this entire thread, it seems the options available in India are:
1. Indiapay
2.One97
3. Merchant Solutions
4. EBS
5. Talentbeat
I will contact all of them to see who offers the best deal and share it with all of you here. I can be reached at 98103 88843.
Thanks to the person who started this.
Kind regards,
Helen
Hi,
We are still contemplating which one to use…Although finalised on going with CC Avenue now m confused after reading the comments…please guide.
Aditya
Hi aditya,
its better to go with a bank.reach me at 9940022984
Would look forward to Helen’s exploration and learn from the experience. Looking for an online payment gateway provider in India.
Regards,
Venkat
Hi All,
I called up a few of the payment gateway options and this is what I got. I asked in terms of an NGO.
- Indiapay – They seemed professional and had special rates for NGOs. They charge about 3% per transaction. They currently do Cleartrip.com.
One97 Communication – They charge about Rs30,000 as a start up payment and then its 2.75% per transaction
EBS – They said they dont do NGOs so we did not speak further
Merchant Solutions – he said an ngo had to be etablished for three years before they would consider us so we did not speak further.
Talent Whiz – They also sounded quite professional and have different tiers of payments. They sounded professional as well.
As an NGO, I would go for Indiapay. The only thing is if I would fit into their profile or not.
I wanted to ask if anyone had any recent experiences with Paypal in India. I am hearing a lot of mixed reviews. Would really appreciate it if someone could let me know.
thanks,
Helen
I am planning to open a sub-broking outfit for stock market trading for my clients, i want my clients to transfer fund onloine to my bank accoutn as they trade.
How do i go about it?
hi reach me at 9940022984 i will help you out.
I’m also getting mixed reviews about paypal and have been trying to apply with Indian payment gateways to put on my site. Because I am in Australia, I can’t seem to find any Indian payment gateway that would allow me to trade. Do I need to open an Indian bank account or something? Helen have you regsitered with Indiapay. Has it worked?
Hi Arvind,
I haven’t registered with Indiapay as yet. I have opened an Account with Kotak Mahindra and they have assured me that they will offer me a payment gateway service. I don’t quite believe them, and once my account is opened next week, will have a clearer idea of it.
I actually got an email from paypal saying that they have legal and regulatory restraints in India so I can’t use them as an NGO. Not too sure if it works for commercial enterprices.
You could sign up with them, its free, and see what they email back to you.
My experience has been that the best way for any info is to call up the company directly. Talentbeat is a mobile number and someone picks up immediately and so is Indiapay, so you don’t waste a lot of long distance money being put on hold.
Hope that helps..
Helen
Hi
Everyone
My name is Anurag Bansal .. and i need a online payment solution for my business . so i m so confused .
i have to go with Third party payment gateway (ccavenue , EBS , Direcpay ) or i have to go with the bank (HDFC , ICICI , CITI BANK ) .
so anyone can help me so please contact me via mail .
my mail is – anurag5@iname.com
Thanks
Hi Anurag!
You can go for TalentBeat Inc (www.whizpay.net) for this solution. pawate@talentbeat.com
9561133222; 09819272490
Hi Anurag.
We are the customer service team at ICICI Bank. Please email us your contact detail at care@icicibank.com and we will contact you at the earliest. Kindly refer “547298” in the subject line.
Regards,
ICICI Bank Customer Service Team
Hello Anurag,
I believe setting up third party payment gateway would be the easiest both in terms of software integration and paperwork involved initially. I would suggest look at EBS and ccAvenue in detail. I have created a list of points that may help you zeroing down on one of the options. Here is the link
http://www.friendsofbooks.com/blog/top-ten-questions-for-payment-gateways
Thank you,
Manish
ok so here is the issue …
cc avenue seems to be good..but has something against sole proprietors……. i have contacted them lets see their response if this is really true..
then comes direct pay….they want you to upload your website, go live and then after 15 days or so they will consider the application.. so basically i would have to upload an e commerce website without an option to sell……. they will take their own sweet time to consider after maybe people think my website is useless…
now come to ebs . they responded really fast and were totally ready to start the process..(really fast i mean i got a call and an email within an hour) they were like not even ready to wait for me to consider ..which made me feel a bit wierd…
i would want to know if anyone is using ebs, i mean are they good ? their tie ups are less considering cc avenue or direct pay. and im running out of time.
what to do ?
for satish
taking a bank payment gateway,
i contacted my own bank hdfc, their system was relaly wierd.. they wanted me to be running my business for like atleast 2 years prior to opening the website, plus they wanted an fd for about 10 lakhs to be made against a payment gateway. it makes it almost impossible to go for..maybe any other banks are might be not this unreasonable ..what would u suggest then
Hello Pallavi,
ccAvenue paperwork does seem daunting, but is usually not an issue. We were able to get an account as sole proprietors. EBS is also good, and yes, they are prompt.
Manish
hi manish,
so you are using cc avenue then or ebs ?
I have never used CCAvenue before. I have always used ICICI and found it very nice. Good customer service and timely response. No problems so far.
But I will surely give CCAvenue a try as well.
Also, I wasnt aware that IRCTC provided details of transcations. This is really good.
Hi Farhat,
Thanks for giving us your valuable feedback. We are glad to provide excellent services to all our customers.
Regards,
ICICI Bank Customer Service Team.
Hi Pallavi,
We are currently using ccAvenue.
Manish
Someone said paypal can be used in India…. I am launching my business and website newly and don’t want to spend thousands and lakhs just to get a payment gateway.
From my understanding and what I learn from above comments about paypal
PROS:
Paypal is free to start (no setup fees)
Easy to integrate in websites with lots of APIs and examples available
CONS:
INR payment is not possible in paypal
Other then some 3-4 % transaction fee, I also need to pay some 3% currency conversion to INR
To get the money to India it may take as long as 60 days or more.
Is their more about payapl to be used for business in India with customers worldwide. If someone is using it please share your experience. People here said that their are mixed reviews about paypal, it will help in knowing these reviews.
I am fine with accepting payments in USD as long as customers in India can also make such payments using their credit cards and online payments from Indian banks.
Can someone share their experience about real time taken to get your money from paypal to your bank account in India. What all is required to get paypal account for business in India, also any issue we can have using paypal gateway…
Hi pradeep,
I found whiz Pay as a great gateway. its a indian company but was doing business in US. recently they started providing services in India. i was really confused in selecting a gate way and was not interested in entertaining new companies. Just to do research I gave a try by calling up this company (Talent beat). and i found that they support 36 country currencies . And various other features that they provide are unique in India.I am very happy by looking at the results.
Thanks to startup duniya for providing me their contact number they are quick in responding and very professional.
Thanks Talent Beat!
It should have SSL encryption, and PSS-DI certification
What are the various payment options you want to use?
It should be user friendly
Should have good customer support
Few things should be kept in mind before choosing A gate way:
It should be quick in importing and exporting data for accounting
There should be no need for you to be present at every transaction that occurs
Should know Shopping Carts are compatible with your intended payment gateway
currency conversion
100% Server up time
IP Address mapping
Always think of long term cost
We are looking for some best web/portal designing companies who can design,develop,maintain. Our idea of the portal should offer services like online bill payment (utility bills, mobile bills etc.,) ECS, NEFT, RTGS, by accepting all the online banking systems, credit cards, debit cards. Also, this portal should include the income tax payment. Can anybody who would like to work on this please contact us on our email ID: sindhwin@yahoo.co.in
Regards,
RP.
HI, I woudl like to know one solution for payment gateway
Hi! praveen
Can you provide your business details so that we can advice you on the similar lines
Hi,
We are going to develop one Application which is based on Cellphone SMS. In our application End user will buy/pay some government stuff(like Electricity bill, Wealth Tax etc.) by a single sms. We are facing a problem of payment. We thought following options.
Money will deduct direct from Prepaid Connection Balance and Mobility Service Provider (Like BSNL, Reliance etc.) will handle remain transaction with government.
So we need to know that, is this a possible way of payment or not?
If not than please guide me some possible way for payment.
Hi Kamlesh!
Please share your contact details for further discussion
Regards
pawate@talentbeat.com
Hi Pradeep,
You may contact me on: 9374131157
email id: kamlesh4821@gmail.com/yahoo.com
Thanx for response
Regards,
Kamlesh
Nice and fruitful discussion going over here. If anybody interested in getting ‘ccavenue’ account 4 less than displayed on their website. Just get in touch with us.
sales@unichost.com
Hey guys,
Do anyone know whether there is any recurrence option in CCAvenue API so that I can charge my customers on regular basis(monthly/yearly) automatically?
Thanks
Hi Dave,
I am not sure about CC Avenues regarding this solution but yes Talent Beat (whizpay) can definitely help you regarding this solution.
Hi Pranav,
I was really happy to see a detailed comparison and discussion here on payment gateways.
I am myself looking for a payment gateway and had contacted indiapay and ccavenue. But they are not willing to provide their services for ‘Social Networking Websites’ saying they fall under high-risk category.
Could you throw some light into what this could mean? Ofcourse, my website will be clean and niche.
Please comment.
Regards,
Ravi Mittal
which is better EBS Or CCAvenue ,
Hi Kasi
After all the discussions, I feel that CC-Avenue has some issues and EBS seems to be a better bet.
Hello All,
I have developed one e-comm website where prices are in Indian currency and for this I wanted to merchant account where user can user credit card and debit ard as well. I preferably looking for paypal solutin.
My question is can paypal support for indian ruppees without converting them into USD?
or please give me best solution for payment gateway where currency is ruppees only.
Thanks in advance,
Sachin
can any one sugesst me the best gateway available i am getting confused by reading the Comments.
I would like to clear a few doubts people are having with the experience I have had till now for getting a payment gateway.
1. CCAvenue sucks because they are too snobbish to take your request. They have about 4000 customers and unless you are very potential to them, they will discard you saying your services are illegal.
2. Times of Money and ABCpayments have the same issues.
3. EBS was quite responsive. They understood my requirement.
4. Talent Beat were the 1st one to contact me. I would have loved working with them but they do not have net banking options and a very few debit card linking.
All in all, there is a big time monopoly of CCAvenue, EBS and TimesofMoney. They will take your request at their own interest. They all are doing excellent business (one of the players in my city is adding 30-40 portals every month!).
Its high time anyone in this forum thought of starting a payment gateway service. It could be quite profitable!
Hi,
This page is very informative. I’ve a big problem. I provide online technical support services to USA/UK by the name of http://www.pccare247.com. I tried using paypal for taking payments, but they’ve blocked our account and cancelled it and held the payment for 180 days. I tried EBS, they accepted payments for some time and then freezed the account and help our amount for 180 days. What can be a reliable permanent solution for me? Someone suggested opening a US company and opening a bank account with a US bank and getting their gateway is the solution for everything. Can somebody explain what should I do?
Hi,
Thanks for the information. Our company is also looking for e-commerce solution. We had emailed all the players and now waiting for response!!
Having high regards to this Topic which is opening up knowledge sharing to avoid pitpalls of PG…
We are looking for adding a payment gateway system on our website, we are into Niche business similiar to 99acres.com in terms of revenue generation, we have user mostly from outside India in ratio of 60% foreigners and 40% Indians. Volumes are in start up range not big. Which payment gateway is most reliable, efficient, economical and easy to use.
My initial Plan is plan was with CCavenue primary becos of More bank tie-up ignoring the fact of high TDR but they have this limitation with their 2 gateway which willn’t overlap to ful fill my requirement…I wanted INR charged for indian users and for Dollar transcation for Outside India User though I have designed website to show product values in their local currency , but transcation in PG for all Non-Indian users will be dollars irrespective of their local currency….which means INR & DOLLARS are only two currency used….They suggested me to have 2 a/c from each gateway
In the same thread , I see someone using 2 gateway…I’m not sure wheather this is opt solution…Provide me your suggestion.
We shall be happy to install a payment gateway system on out site, if the pricing offered is competative and right immediately within a couple of days time.
Thanks and please reply at 121praveen@gmail.com
dear friends
i want to implement a payment gate way in my new website related to insuracne.
which gateway is usefull and economicaly good for my website.
binu
Binu,
We can provide you the payment gateway/Net Banking @ lowet TDR in market.
For more details, get in touch with me on 09925250025
Hi All,
I am planning to start a website and have read all the posts above. Now I am utterly confused on what to do. I will tell you my requirements.
1. I will have Indian as well as International customers. To make things clear; anyone logins from india, will be directed to the INR Page and any from the rest of the world to Dollar page.
(CC Avenue has different login for INR and Dollar transaction; So I am confused whether I should setup different accounts I don’t know!!!).
2. I need a gateway which will charge me less, because large amount transaction is going to happen.
3. Easy processing (Should not take much time)
4. Transparent..(No hidden things)
Any one of you can contact me with all the details including setup,amc, charges for transaction etc. Contact me personally if you can..
email:anusurendran@gmail.com
Hi Surendran,
Payment settlement needed in INR or Dollar.
Settlement can be done on INR. I mean, both indian customers and international customers should be able to make payment through one gateway.
Yes, It can be done…. We can provide the payment gateway solution.
I have send the detail presentation on your email anusurendran@gmail.com
Pls. go throgh the same.