I applied for reliance connection on 11th July 2007, I got the connection setup in 4 working days and the connection was activated on 17th July, The reason I got the connection early was I kept calling them like 5 time a day and it worked for me, I was having the connection for almost two months without any issues at all, The speed was great(little better than DSL), But recently I shifted and I had to cancel the connection, Please read below and decide yourself if you want to go for it,

Connection time: 1 Week Max if you keep calling the marketing Guy that offered u the connection

Speed: I had opted for 150Kbps and I was getting a Constant Download speed of 18KBps(which is Good, Better that Airtel Broadband),

Customer Service: Untill I got the connection I had lot of issues, But After that I never called them in 2 months,

My Average Usage was 16 Hrs/Day

Some Very Important Points to Note:
1) before taking the connection, walk up to your terrace and look around for reliance tower(Short and usually Grey in Color), If you can spot one(proffered to be not more than 300 – 600 mts away) , Go ahead without any issues, In my case the tower was 50 mts away,
2) If you can spot it, But have lot of trees around, Please ignore the connection
3) If there is no Birds eye view of the reliance tower, You can never get the connection working,
4) Do not expect any good technical support from them, Its waste of time, Try to find out from friends for the same(related to configuration of LAN Card etc)

The reason I canceled the connection was for the reason that I did not see any towers around, when I went to my terrace(Even in 7th Floor terrace),

Final Verdict: Go for it If there is no other option, And only if there is Direct Birds eye view of the Tower, You will have initial hicups, but once it starts working there is no looking back, I am missing internet connection right now and looking for alternatives, I have used Tata Indicom, Airtel, Sify in the past, but none is available in My area as of now,

Please do visit http://www.youtele.com(Formerly I think it was http://www.iqara.net) and check for area coverage, these Guys are supposed to be Good, More info on their website,

Contact me on sandeep.spatil@gmail.com for more info and In case you happen to come up with a Good Internet Service Provider, do let me know

To start with, the folks we spoke to said it’d take 3-4 weeks for the connection to set up since there was a “HUGE DEMAND”. It’s now been 4 days since I got the connection and 4/5 times, it simple doesn’t connect.

The customre service guys are pathetic; they can’t speak English and keep saying that my details aren’t in the database. Their technical troubleshotting skills are worse than a blind mouse’s. They direct you to the sales co-ordinator for everything and this person in all probability doesn’t exist.

I am now waiting to disconnect this service.

Guys listen to this i called up one M/s Reliable enterprises for the reliance WiMax connection, got their phone number from this link -

http://convergence.in/blog/2007/06/05/reliance-wimax-in-bangalore-up-and-running/

i asked them for a demo, and they said that they do not have a WiMax connection to give a demo. I asked them why they do not have a demo and they said that in their area they do not have coverage – NO SIGNALS. Here we have a company selling WiMax connections who themselves do not have network coverage, then you only imagine the plight of us consumers.

Basically we are all BAKRAS for these companies who test their product on us………….. CAreful guys 9 out of 10 reviews are negative for Reliance WiMax BroadBand, stick to something tried and trusted such as BSNL or AirTel.

On a particular post on mouthshut.com someone had said that the BSNL customer care is better than reliance, so now you onyl think how their services are. Even they are bad in billing also, some of my friends are having issues with their mobile phone billing.

You still want to take a connection, I wish you all the best.

read the first three lines of the blog post and you will know what CDMA is for…..

then decide if you want WiMax from this ISP…..

R – WiMax is not working continuously for more than 3 hours. Don’t go with it , if you don’t have patience.

Can some body tell me how to get IP from DHCP servers.?

Always showing DHCP server not reachable?

i wonder how come reliance is still operating in india .. wherein they keep showing a similar face in their all areas in customer service !!!

The major problem is with the ops guys reliance has hired who do not understand even the basic cabling from the modem to your PoE adaptor. You need to shout and threaten a bit to get things together

It’s better than waiting for BSNL connection for more than 6 months

I got my connection, the speed is really awesome even if i have selected 150 Kbps, no problems as yet. If at all if you want to get a Broadband connection, then I suggest please go for RELIANCE WIMAX.

Thanks a lot Reliance.

I am very happy with it now

Few Reliance executives had called me and promised me that i’ll be getting connection within 15 days of the submission of application by the executive who took my application. The executive from WEBLINER collected my application on 19th July 07 but submitted on 23rd July 07. His name is VASU. I have sent few e mails to concerned contacts. But still I have nt received my connection. One of the Reliance executive had called and promised me that i’ll be getting connection on high priority, still there are 2 days left to complete 15 days (from 23rd July 07), lets see whats going to happen. I still have confidence on Reliance and their employees. I would leave it to them to maintain these hopes in me, if they do not get me a connection in next two days, i would definately be depressed and loose hopes on Reliance forever.

My details are
Deepak G – Expanded in application as Deepak Gopal Rao
CAF no. is 13010012435578
mob no. is 9900600356.

Can anyone please help me in getting my connection?

–Sujit

I also apply for Reliance WiMAX 300kbps unlimited connection about 20 days back. In the first attempt, there is no signal in my residence area. The Reliance technical folks promised to try again after 10 days. I could not understand the funda behind the same.

Cheers
Partha