Continuing on my earlier post on startup ideas, here’s another one, although not necessarily technology related.
Start a company that provides handyman, plumbing, general repair etc services to people.
Before you dismiss the it as crazy, hear me out.
In my experience, getting a miscellaneous home repair job done in India is a nightmare. You need to first go hunting for a handyman or repairman or electrician or plumber. Haggle about the price and then decide upon an appointment time and wait for the guy to show up. And for reasons unknown, these guys are almost always late and never able to keep the scheduled time. If you have taken a day off from work or are working from home, it translates to lost work, time and money for you. You need to repeatedly check in with the guy when he’s gonna show up. Its almost as if you are at the mercy of these guys. And that just sucks.
So here’s what you can do:
Start a one place shop that will provide all kinds of repair services – electrical, plubming, general repair etc.
Your goal and USP should be to buffer the customer from bad service. Period.
Encourage and instill value of timeliness and customer satisfaction in your employees. By offering a superior customer experience and all-in-one shop, you could also get away with charging a little premium over others. People will happily pay a little more than have to deal with the whims and fancies of local repairman.
And its a win-win for the handymen, electricians, repairmen as well – they get to work as a salaried employee (stable pay) rather than an uncertain income.
Thoughts, feedback welcome.