Rediff has gone live with a redesign of the Rediff India Abroad page (targetted towards NRIs) for the past few months now. The reason they cited for the redesign is that majority of the usage for their site happens from mobile devices. And the new design makes things more accessible from a mobile usage perspective.
Now I dont know what the Rediff guys were really smoking, but I think that the redesign is a big step in the wrong direction. In order to accomplish their goal of making the site more ‘mobile friendly’, they have managed to horribly destroy the online user’s experience.
For a content heavy site like Rediff, the focus of the site needs to be on content – promote and easily allow the user to discover good content and thereby increasing the user’s engagement with the site. The new design not only makes it incredibly difficult to discover new content, but the landing page fails to excite the user with any eye candy as well.
I’m no usability expert, but based on the strategy / redesign, it seems that the Rediff guys who were in charge of the task arent either. What I dont understand is — why not provide a different url for mobile devices ? Or, why not determine the client at runtime and if found to be a mobile device, why not redirect to the mobile section ?
In an effort to make things uncluttered, Rediff has lost its mojo — I wont be surprised if this impacts the visitors / pageviews metric for the site.
What do you think ?









